Everyone at Bart’s was wonderful!!! From the office to the technician everyone was super responsive and informative. I’m a real estate team owner who deals with a large amount of HVAC companies and Bart’s has the best customer service combined with the best level of professionalism and knowledge. Cannot recommend them enough! Thank you Bart’s!!!
The y quoted a service charge and we're out over an hour had to come back next day and ended up fixing ALL ISSUES AND PRICE WAS CHEAPER THAN EXPECTED!!!! ALOT CHEAPER THAN IT SHOULD HAVE BEEN I WILL REFER TO ANYONE I KNOW IN NEED OF AC AN HEATING NEEDS
I had HVAC annual maintenance performed. Both technicians were very professional, efficient, thorough, and knowledgeable. They gave great recommendations to extend the life of my system. Will continue to use them HVAC needs.
I have not had to use a company in along time as I had my previous company I used for 25 years . These wonderful people had it together ! They worked on the same level in every aspect as my previous company ! I now have my go to for all my needs ! Thank you Stacy and Jordan !
They were extremely professional, very punctual and rapidly quick in their service. They were up front about the work needing to be done and even found the part needed at a discount and passed that discount on to us!And since this was an unplanned purchase, they set up an easy payment plan for us as well!I highly recommend Bart’s and will call them immediately if we need HVAC help in the future!
We love Bart's! They are always able to quickly come to the rescue when we have ac issues. On this last visit they did a pre winter check up to ensure our heat system is working. On time, professional, and can answer any questions.
I thought my heating system wasn't working so I wanted to be safe than sorry later on. The receptionist was so nice and understanding. I had Kevin as my tech guy. Very nice, knowledgeable and made sure my system was in good condition for winter. Very happy, this company will now be my good to company if I have any issues.
Proactively replaced our outside unit as the condensor was drawing higher amps and was from 2008. Due to short supply, our sales rep Staci, was able to locate a better model than our quoted estimate and saved us on the higher price. Install took less than two hours first thing in morning. Made us feel like an important customer. Very pleasant & helpful sales person and install technician. Came back in Oct. for heating system check. Informative, courteous, & thorough. Highly recommend!
Called Bart's to diagnose a suspected freon leak on one of two ductless system. Kevin arrived and performed checks and suggested to add dye to the system and wait for couple of weeks and then come back to conduct inspections with a Black light and see if there a leak.
Awesome professional service; Just had Bart's heating and AC install a new AC system since ours was at the end of it's life; I have not seen a contractor this professional, couteous, willing to help and provide reasonable pricing. We have an AC co as long as they are in business; Best of the best, crew is great, Stacy and Amir are great to work with and would recommend them to anybody. Thanks Bart's; We love our new AC system;
My A/C stopped working out the blue one night. I did a online reservation on the website that night. I was contacted the next morning by Staci to confirm it and by 1:00 pm Jordan had me back running. Nothing major, no hole in my wallet. Appreciate the service and tips. Sorry so late for the review.
Kendrick was right on time. He checked both heating and A/C and supplied me with a detailed assessment of my systems. He didn't pressure me into any purchase. He did suggest subscribing to the $150 maintenance plan which saved me money and ensures a bi-annual check. I am very impressed with the company and will use them from now on.
We are very happy that we called Bart's Heating & Air when our AC stopped running. They came the same day and diagnosed immediately that there was an issue with capacitor, which he had in his truck already, and replaced it in no time. Kendrick was very helpful, patient and answered all our questions. We will recommend them to anyone.
I was so happy with Bart’s Heating & Repair. We called for them to come check out a dripping noise and Kendrick put all our worries to rest. He was very knowledgeable and explained things in layman terms (most companies don’t do that).I feel confident I’ll be calling again for future needs. Oh and appreciated there was no push to join a maintenance plan, just a respectful suggestion!
We were without A/C; the night had been a bad one. Staci took our call and started working toward a way to get us seen that day. She called us back in just a few minutes and said Kendrick would take care of us. Shortly after noon, Kendrick arrived and worked diligently to get us up and running again.Success! It's so reassuring to have skilled, professional people to turn to like Kendrick and Staci. We knew to expect that wonderful treatment because Bart took good care of for years before he sold to the new owners. Good to know company just as professional as before. Thanks--all of you!
Used Barts two years ago for an intermittent heating issue that no one else could diagnose but they fixed it- they did it again this month with a strange AC issue that required multiple trips during melt down heat wave for an incredibly reasonable price. Honest, knowledgeable, and responsive. Highly recommend.
My family and I just moved to the Fort Worth, TX area from Northern VA. Bart's has been so responsive, efficient, friendly and their prices are extremely reasonable. Bart's is the best HVAC Company I have ever had the pleasure to work with and I highly recommend them for all your needs.
Man, this experience was awesome. They text you actively to let you know what’s going on before your appointment, you get a tracker of where your tack is and service on site was impeccable. Hands-down I totally recommend Barts.
Barts has been a valued ac man for many years. I have had lots of different services done over the last maybe 15-20 years. Have had this last time a recalled part stop my ac in which the people whom installed the ac in my new home didn’t notify me. Barts came and found the problem hunted down the part had it shipped express what might’ve taken a month are so in 100 + degrees weather getting me up and running in a week. Barts has been my hero for many years thanks to your whole team!!!!!!
If you want an HONEST, RELIABLE, QUALIFIED HEATING & A/C COMPANY....LOOK NO FURTHER than BART'S HEATING & A/C....out of JUSTIN, TX.I've used them three times in the past few years at two different properties.... and everytime they were quick to resolve my problem....and they are very reasonably priced!!Their Technicians are very knowledgeable and they do the work in a very professional and efficient manner!!
Bart’s is my new HVAC/AC service company. From working with Staci to get scheduled and even explaining a bit about units, to Kevin coming first thing in the morning and having my AC fixed in less than 20 minutes, I would recommend them to anyone needing help. Thank you all for taking care of me!
Bart's entire team from pricing, installation and follow-up were very responsive, professional and friendly. During the installation of my two new A/C units and furnace I decided to upgrade the air duct plenum from my current 1 inch filter setup to the 4 inch filter setup. While the rest of the team was installing the new A/C and furnace units Scott went to retrieve the new 4 inch filter plenum combo boxes from a supplier. The installation was not delayed at all. Additionally, after air conditioning units were installed and working there was a minor condensation drip into the drain pan. I contacted Bart's team and it was immediately addressed by simply re-leveling the coil/furnace unit. Thank you for the great job Bart's and I recommend Bart's for your A/C and Heating needs.
Absolutely wonderful!! Called Bart’s for my mother’s A/C. A technician was there within 45 minutes! She and I couldn’t be happier! Extremely nice, helpful, professional and went above and beyond to help my mother! So Thankful! 🥰
Called after hours number last night to report that one of my AC units wasn’t working. They set up an appointment for today and then texted me this morning to confirm. I also received a text with Jordan’s name and photo and when he would arrive.Jordan immediately checked my AC unit and replaced the capacitor. The AC unit is working great!! I would recommend Bart’s AC 💯!
Hands down, this company is the best in the business. We have had our air conditioner serviced by them over the years and have never had a bad experience. Their team is courteous, knowledgeable and has never missed an appointment. We have never felt pressured or pushed for an upsale, always give it to us straight and help keep our house comfortable whether it's hot or cold outside. If you're looking for an HVAC company this is the one!
Our ac went out and Barts came out the very next day that I called. They were booked out the day I called. But that’s understandable because it’s been 109 degrees out!We truly appreciate them for being able to come out the very next day. AND they were an hour earlier than our actual appointment!I’ve used Barts many times now throughout the years, and every time they have been very punctual, professional, friendly and honest. They will never upsell or upcharge you on anything.I’m glad I found them years ago and will continue to give them my business when needed.If you’re in need of ac service, Barts is the way to go!
My debit card was deactivated by my bank because of fraud. I explained that it might be a few days until I could pay because I had to wait for the new card to be mailed. They were so understanding and never hounded me. I paid the bill today. I will ALWAYS use Bart's!
Always had excellent work from Bart's, they replaced my whole system a few years ago. Today it was just a capacitor replacement, easy fix and quick response time during this heat wave. Appreciate the professionalism and courtesy of their staff. Thanks for keeping us cool!
This was one of the best business services experiences I’ve ever had. Every person I interacted with from the first phone call to the installation to the follow up was beyond top notch professional and genuine. Stacy showed tremendous concern and urgency for resolving our HVAC issue and delivered faster and with greater value than I even knew was possible. If there is such a thing as a business “crush” then I have one for Bart’s, they have our business for life.
My unit stopped blowing cold air in the morning and Bart’s was thankfully out the same afternoon due to another customers cancellation. It turned out to just be a bad capacitor, but Bart’s service was quick, friendly, and priced well. I’ll be calling them again in the future. Jordan was a great technician and happily answered any questions I had.
These guys are life savers…. Our A/C went out while I was on a 24 hour shift and my nine month pregnant wife was at home in the Texas heat. The temperature in the house when I got home the next morning was 89 so I called Bart’s immediately and after Ryan was able to move some things around, they had a tech (Kendrick) there within the hour. Kendrick was very knowledgeable, professional, and worked quickly to diagnose/fix a couple problems we had with our older model unit. I would recommend these guys to anybody.
Love Bart's Heating and Air Conditioning, prompt service from a great company with experienced technicians. Kendrick quickly found the problem in our AC system and explained the options to repair. Great work at a good price!