We’ve been using Barts for well over 10 years and have never been disappointed. They sold me years ago when they were able to figure out a tricky problem with an old unit, that saved us from having to install a new unit! Thank you for being knowledgeable and not immediately running toward the “quick fix” and costing your customers hard earned money. Always on time, always in communication with their customers. I’ve recommended them time and time again to family and friends.
Wow! My experience with Bart's was some of the best customer service I have ever had. My AC randomly stopped working the night before I called Barts at 9AM. Stacy helped me immediately, contacted a technician (who happened to be in my area) and the tech was at my door within 30 mins. Jordan was professional, explicit in explaining what he was doing, checked all pieces of the HVAC for us, and replaced the broken part within 20 minutes. He even told me next steps for basic HVAC maintenance and didn't push using them again, which ironically makes me want to use them and recommend them. Definitely recommend and will be using them again!! Thank you so much for taking this stress off me and everyone USE BARTS!
Bart's Heating and Air have been servicing our home since 2015. We have recently moved and they just installed two new systems at our new home. As always, they were on time and very professional.Every time I have called them with an issue on our old home, they were instant in fixing the problem. It is a no brainer..... call Bart's Heating and Air for all your comfort needs... we all know how we feel when the temperature outside says we need heat or air but the temp in the house is not cooperating.....!!!!! Trust me.... These are the guys to call.
My heating panel was going bad. Kevin and Sean came in temporarily fixed it. A couple days later my board did go out completely so they ordered my new one. The board came in and they installed it and I’ve been warm ever since I recommend Bart’s heating and air because they get to the problem and don’t try to sell you more than you need. So if you’re on a budget, they’ll get directly to the problem.👍🏻
Tech was right on time.He checked both heating and A/C and supplied me with a detailed assessment of my systems.I renewed my annual subscribing maintenance plan which saved me money.I am very impressed with the company and will recommend them to anyone.
We have used Barts for quite a long time. When we moved they came with us to the new house and maintained an 'older' system for four or five years before we had to replace it. Recently, we noted a change with a smell, and they came out that same day (because we would not use the heater with it) and found the issue was with a special ion filter and had us adjusted and up and going. The Tech that came is now our preferred tech because he knows our unit better than anyone! We have a Trane multi speed that we love... and we love Barts for their home town service and care, although we live 30 min away! Highly recommend this company.
I have used this company 3 times and they have always been prompt and efficient. I never feel pressured to buy anything extra and this is a plus for me. The technician always lets me know each process and I like that. I would recommend this company.
Kevin and Sean were able to assess, diagnose and repair my heating system in less than 30 minutes. They took time to understand my concerns and made sure everything worked as it should and to my satisfaction. I have used Barts for years and will continue to do so. I highly recommend them.
Answered my call at 6:00 a.m., gave me a couple of things to try and was able to help us out by 11:00 that morning. Wasn’t able to get the part we needed, but got us to where we had enough heat to keep warm. Highly recommend!
Barts’s has saved us twice now—summer and winter of this year. We needed fixes to our central air in the middle of August’s heat and now in December’s cold wave. They were speedy and their quality of work is HIGH!
Had a great service check today. The guys were professional, courteous and did a great job checking to ensure we are ready for colder weather. I appreciate the services we have had from Barts so far and would use them again.
Everyone at Bart’s was wonderful!!! From the office to the technician everyone was super responsive and informative. I’m a real estate team owner who deals with a large amount of HVAC companies and Bart’s has the best customer service combined with the best level of professionalism and knowledge. Cannot recommend them enough! Thank you Bart’s!!!
The y quoted a service charge and we're out over an hour had to come back next day and ended up fixing ALL ISSUES AND PRICE WAS CHEAPER THAN EXPECTED!!!! ALOT CHEAPER THAN IT SHOULD HAVE BEEN I WILL REFER TO ANYONE I KNOW IN NEED OF AC AN HEATING NEEDS
I had HVAC annual maintenance performed. Both technicians were very professional, efficient, thorough, and knowledgeable. They gave great recommendations to extend the life of my system. Will continue to use them HVAC needs.
I have not had to use a company in along time as I had my previous company I used for 25 years . These wonderful people had it together ! They worked on the same level in every aspect as my previous company ! I now have my go to for all my needs ! Thank you Stacy and Jordan !
They were extremely professional, very punctual and rapidly quick in their service. They were up front about the work needing to be done and even found the part needed at a discount and passed that discount on to us!And since this was an unplanned purchase, they set up an easy payment plan for us as well!I highly recommend Bart’s and will call them immediately if we need HVAC help in the future!
We love Bart's! They are always able to quickly come to the rescue when we have ac issues. On this last visit they did a pre winter check up to ensure our heat system is working. On time, professional, and can answer any questions.
I thought my heating system wasn't working so I wanted to be safe than sorry later on. The receptionist was so nice and understanding. I had Kevin as my tech guy. Very nice, knowledgeable and made sure my system was in good condition for winter. Very happy, this company will now be my good to company if I have any issues.
Proactively replaced our outside unit as the condensor was drawing higher amps and was from 2008. Due to short supply, our sales rep Staci, was able to locate a better model than our quoted estimate and saved us on the higher price. Install took less than two hours first thing in morning. Made us feel like an important customer. Very pleasant & helpful sales person and install technician. Came back in Oct. for heating system check. Informative, courteous, & thorough. Highly recommend!
Called Bart's to diagnose a suspected freon leak on one of two ductless system. Kevin arrived and performed checks and suggested to add dye to the system and wait for couple of weeks and then come back to conduct inspections with a Black light and see if there a leak.
Awesome professional service; Just had Bart's heating and AC install a new AC system since ours was at the end of it's life; I have not seen a contractor this professional, couteous, willing to help and provide reasonable pricing. We have an AC co as long as they are in business; Best of the best, crew is great, Stacy and Amir are great to work with and would recommend them to anybody. Thanks Bart's; We love our new AC system;
My A/C stopped working out the blue one night. I did a online reservation on the website that night. I was contacted the next morning by Staci to confirm it and by 1:00 pm Jordan had me back running. Nothing major, no hole in my wallet. Appreciate the service and tips. Sorry so late for the review.
Kendrick was right on time. He checked both heating and A/C and supplied me with a detailed assessment of my systems. He didn't pressure me into any purchase. He did suggest subscribing to the $150 maintenance plan which saved me money and ensures a bi-annual check. I am very impressed with the company and will use them from now on.
We are very happy that we called Bart's Heating & Air when our AC stopped running. They came the same day and diagnosed immediately that there was an issue with capacitor, which he had in his truck already, and replaced it in no time. Kendrick was very helpful, patient and answered all our questions. We will recommend them to anyone.
I was so happy with Bart’s Heating & Repair. We called for them to come check out a dripping noise and Kendrick put all our worries to rest. He was very knowledgeable and explained things in layman terms (most companies don’t do that).I feel confident I’ll be calling again for future needs. Oh and appreciated there was no push to join a maintenance plan, just a respectful suggestion!
We were without A/C; the night had been a bad one. Staci took our call and started working toward a way to get us seen that day. She called us back in just a few minutes and said Kendrick would take care of us. Shortly after noon, Kendrick arrived and worked diligently to get us up and running again.Success! It's so reassuring to have skilled, professional people to turn to like Kendrick and Staci. We knew to expect that wonderful treatment because Bart took good care of for years before he sold to the new owners. Good to know company just as professional as before. Thanks--all of you!
Used Barts two years ago for an intermittent heating issue that no one else could diagnose but they fixed it- they did it again this month with a strange AC issue that required multiple trips during melt down heat wave for an incredibly reasonable price. Honest, knowledgeable, and responsive. Highly recommend.
My family and I just moved to the Fort Worth, TX area from Northern VA. Bart's has been so responsive, efficient, friendly and their prices are extremely reasonable. Bart's is the best HVAC Company I have ever had the pleasure to work with and I highly recommend them for all your needs.
Man, this experience was awesome. They text you actively to let you know what’s going on before your appointment, you get a tracker of where your tack is and service on site was impeccable. Hands-down I totally recommend Barts.
Barts has been a valued ac man for many years. I have had lots of different services done over the last maybe 15-20 years. Have had this last time a recalled part stop my ac in which the people whom installed the ac in my new home didn’t notify me. Barts came and found the problem hunted down the part had it shipped express what might’ve taken a month are so in 100 + degrees weather getting me up and running in a week. Barts has been my hero for many years thanks to your whole team!!!!!!
If you want an HONEST, RELIABLE, QUALIFIED HEATING & A/C COMPANY....LOOK NO FURTHER than BART'S HEATING & A/C....out of JUSTIN, TX.I've used them three times in the past few years at two different properties.... and everytime they were quick to resolve my problem....and they are very reasonably priced!!Their Technicians are very knowledgeable and they do the work in a very professional and efficient manner!!
Bart’s is my new HVAC/AC service company. From working with Staci to get scheduled and even explaining a bit about units, to Kevin coming first thing in the morning and having my AC fixed in less than 20 minutes, I would recommend them to anyone needing help. Thank you all for taking care of me!
Bart's entire team from pricing, installation and follow-up were very responsive, professional and friendly. During the installation of my two new A/C units and furnace I decided to upgrade the air duct plenum from my current 1 inch filter setup to the 4 inch filter setup. While the rest of the team was installing the new A/C and furnace units Scott went to retrieve the new 4 inch filter plenum combo boxes from a supplier. The installation was not delayed at all. Additionally, after air conditioning units were installed and working there was a minor condensation drip into the drain pan. I contacted Bart's team and it was immediately addressed by simply re-leveling the coil/furnace unit. Thank you for the great job Bart's and I recommend Bart's for your A/C and Heating needs.